Managed
IT Services

Overview

Our managed IT services provide comprehensive support and proactive monitoring to ensure your technology infrastructure remains secure, efficient, and aligned with your business objectives. RR-Network manages daily IT operations, including network security, data backups, software updates, and continuous system optimisation, allowing you to focus confidently on your core business activities.

As a trusted IT consultancy and project management firm, RR-Network also provides expert project management services. Whether managing existing projects or collaboratively designing and implementing fully conceptualised solutions, our team ensures your projects are delivered smoothly from conception to completion, here are some of our service offerings:

1. Endpoint Management and Protection

   • Centralised management and security for all endpoint devices (computers, mobiles, tablets).

2. Backup and Disaster Recovery (BDR)

   • Solutions ensuring regular, secure backups and rapid data restoration after incidents.

3. Virtualisation and Remote Desktop Services

   • Deployment and management of virtualised desktops and applications for remote or hybrid working.

4. Email Security and Filtering

   • Protecting businesses from spam, phishing, malware, and ransomware threats through secure email gateways.

5. Unified Communications as a Service (UCaaS)

   • Integrated communications solutions combining phone, video conferencing, messaging, and collaboration tools.

6. Network Monitoring and Performance Management

   • Proactive monitoring of network traffic, bandwidth, and performance to prevent downtime.

7. Cybersecurity Awareness Training

   • Regular training programs for employees to promote cybersecurity best practices and reduce vulnerabilities.

8. Identity and Access Management (IAM)

   • Managing user access securely, ensuring proper roles, permissions, and multi-factor authentication (MFA).

9. Software as a Service (SaaS) Management

   • Managing licensing, deployment, and support of cloud-based software applications such as Office 365, Google Workspace, and CRM systems.

10. Compliance Management

• Ensuring IT infrastructure meets regulatory standards such as GDPR, PCI-DSS, HIPAA, or industry-specific requirements.

 11. Password Management Solutions

• RR-Network partners with leading password management providers such as NordPass, Keeper Security, and LastPass to deliver robust, secure password solutions. These partnerships help protect your sensitive information and significantly reduce cybersecurity risks by ensuring strong, unique passwords and secure authentication methods are consistently applied across your organisation.